Privacy policy

AskBrandly is the controller of personal data collected through askbrandly.com. Contact us at hola@askbrandly.com for any privacy matter.

• Account data: email, name and user ID.
• Service usage: tracked brands, prompts, scans, reports and credits.
• Billing data handled by Stripe (we never store card numbers).
• Technical data: access logs, errors and aggregated metrics.

• Providing the contracted service (contract performance).
• Billing and tax compliance (legal obligation).
• Operational and billing emails (contract performance).
• Product improvement and security (legitimate interest).
• Marketing communications, only with your consent.

AskBrandly analyses public information only: AI assistant answers and the web sources they cite. We do not process financial, banking or third-party invoicing data.

We rely on processors such as Supabase (database and auth), Stripe (payments), Resend (transactional email), Cloudflare (web delivery) and AI model providers. International transfers are covered by standard contractual clauses.

Data is kept while your account is active and afterwards for the legally required periods (up to 6 years for tax records), then deleted or anonymised.

You may exercise access, rectification, erasure, objection, restriction and portability rights at hola@askbrandly.com, and lodge a complaint with your data protection authority.

We apply encryption in transit, per-user access control through row level security policies and incident logging, and will notify breaches as required by GDPR.